1. Information We Collect

1.1 Information You Provide Directly

When you purchase a ticket, register for the Event, contact us, or interact with us, we may collect:

Identifying information such as your name, email address, phone number, and mailing address.
Professional information such as your firm name, job title, practice area, firm size, and city or state.
Payment information processed by Ticket Tailor and its payment processors (we do not store full payment card details on our systems).
Dietary restrictions, allergies, and accessibility needs you choose to share with us.
Any other information you choose to provide in emails, registration forms, surveys, or feedback.

1.2 Information Collected Automatically

When you visit our website (cloud925.com) or any registration or landing page we operate, we may automatically collect certain technical information, including IP address, device type, browser type, pages viewed, referring URL, and timestamps. This is typically collected through cookies and similar technologies operated by us or by third parties such as our website host (Base44) or analytics providers we use.

1.3 Information We Receive From Third Parties

We may receive information about you from Ticket Tailor (such as your registration details and confirmation that a payment was completed), from sponsors or facilitators who refer you, or from public sources you have made available.

1.4 Photos, Video, and Recordings

As described in Sections 8 and 9 of the Terms, we and our designated photographers and videographers may collect photographs and video footage of you at the Event. These may include images of your face, voice, name tag, and surroundings.

2. How We Use Your Information

We use the information we collect to:

Process your ticket purchase and provide the Event to you.
Communicate with you about the Event, including pre-Event preparation materials, schedule changes, on-site logistics, and post-Event follow-up.
Coordinate dietary accommodations, accessibility needs, and group seating with the venue and caterer.
Operate, maintain, secure, and improve the Event and our services.
Send you marketing communications about future Cloud925 events, content, services, and offerings, where permitted by law. You can opt out of marketing emails at any time.
Create, publish, and distribute marketing and promotional materials about CloudCon and Cloud925, as further described in Section 9 of the Terms.
Comply with legal obligations, enforce our Terms, and protect our rights and the rights of others.

3. How We Share Your Information

We do not sell your personal information. We share your information only as described below.

3.1 Service Providers

We share information with third-party service providers who help us operate the Event and our business, including but not limited to Ticket Tailor (ticketing and registration), payment processors, Base44 (website), email service providers, calendar and scheduling tools, AI tools, contracted photographers and videographers, the Event venue, the caterer, and other vendors. These providers may access your information only to perform services on our behalf and are required to handle it in accordance with applicable law and their own privacy commitments.

3.2 Sponsors

By purchasing a ticket and attending the Event, you consent to our sharing of your name, email address, firm name, city and state, and primary practice area(s) with our Event sponsors. Sponsors may use this information to follow up with you about their products and services in compliance with applicable law. If you do not want your information shared with sponsors, you must notify rachel@cloud925.com in writing at least 48 hours before the Event begins. We cannot recall information that has already been shared with sponsors. Sponsors' use of your information after they receive it is governed by their own privacy policies and the terms of their sponsorship agreement with us, and we are not responsible for their use of that information.

3.3 Facilitators and Speakers

We may share limited Attendee information (such as Attendee names, firm names, and practice areas) with facilitators and speakers for purposes of preparing for the Event and customizing content. Facilitators are bound by confidentiality obligations.

3.4 Other Attendees

We may distribute a printed or digital Attendee list at the Event that includes your name and firm name to facilitate networking. If you do not want to be included on the Attendee list, notify rachel@cloud925.com in writing before the Event.

3.5 Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, property, safety, or the rights, property, or safety of others.

3.6 Business Transfers

If Cloud925 is involved in a merger, acquisition, financing, or sale of all or a portion of its business or assets, your information may be transferred as part of that transaction. We will notify you of any such transfer that materially affects how your information is used.

4. Data Retention

We retain your information for as long as reasonably necessary to provide the Event, fulfill the purposes described in this Privacy Policy, comply with our legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will delete or anonymize it.

5. Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security. You are responsible for keeping your account credentials and devices secure.

6. Your Choices and Rights

You may:

Opt out of marketing emails by clicking the unsubscribe link in any marketing email or by emailing rachel@cloud925.com.
Request access to, correction of, or deletion of your personal information by emailing rachel@cloud925.com. We will respond consistent with applicable law.
Opt out of inclusion in marketing photos or videos by notifying us in writing before the Event, as described in Section 9 of the Terms.
Opt out of having your information shared with Event sponsors by notifying us in writing at least 48 hours before the Event begins, as described in Section 3.2 of this Privacy Policy.
Opt out of the Attendee list by notifying us in writing before the Event.

Depending on where you live, you may have additional rights under applicable privacy laws (for example, the California Consumer Privacy Act or similar state laws). To exercise any such right, contact rachel@cloud925.com. We do not knowingly discriminate against any individual for exercising a privacy right.

7. Cookies and Tracking

Our website and registration pages may use cookies and similar technologies to operate the site, remember your preferences, analyze usage, and support marketing. You can adjust your browser settings to refuse cookies, although doing so may limit functionality. We do not respond to Do Not Track signals.

8. Children

The Event and our services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, contact rachel@cloud925.com and we will take appropriate steps to delete it.

9. International Visitors

Our operations are based in the United States. If you access our services or attend the Event from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your country. By using our services or attending the Event, you consent to that transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version will always be posted at the URL where you originally accessed it, with the "Last updated" date at the top. Material changes will be communicated to ticket holders by email.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, contact:

Cloud925, LLC
Email: rachel@cloud925.com
Website: cloud925.com

Privacy Policy

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